Creator Channel Ops Service Agreement
Plain-terms service agreement

Creator Channel Ops

Between CareConnect Inc. ("Operator") and the brand identified below ("Brand"). Everything from the overview, in plain terms. Sign below, then continue to secure checkout.

Retainer
$497per month + agreed success fee
Monthly minimum
10net-new live affiliates / month
Outreach live
5 daysbusiness days from kickoff
Commitment
30 daysthen month-to-month, cancel anytime
01 Scope — what the retainer covers
02 The monthly minimum

Starting with the first full month after kickoff, the Operator commits to a minimum of 10 net-new live affiliates per month. Net-new means creators newly reaching live status that month — all five checks in section 03. Any shortfall is carried forward and made up in the following month.

The minimum holds while the Brand's side is current:

03 What counts as a live affiliate

A reply saying "interested" is not an affiliate. A creator counts as live only when all five are true:

04 Launch — waves and timing

Outreach launches in waves, not all angles at once. Wave 1 = hero product, clearest hook, creators already selling in your category or one adjacent. Later waves expand once Wave 1 proves the commission and sample economics. Sequencing is agreed at kickoff.

The clock: launch inputs are delivered at the kickoff call — the kickoff call counts as receipt of inputs. Outreach goes live with your Wave 1 shortlist within 5 business days of kickoff.
05 First 30 days, then the loop
TimingWhat happens
Days 1–5Kickoff call, tracking path mapped, claims organized into guardrails, commission reviewed, shortlist built — outreach live.
Days 5–14Outreach and follow-up running; first candidates scored and delivered to your approval queue.
Days 15–30Approved creators activated — agreement, tracking, samples. First monthly readout delivered.
Month 2+Continuous loop: source → screen → activate → monitor → replenish. Month-to-month from here.
06 Who owns what
SideResponsibility
Brand ownsEvery approval — creators, claims, commissions. Every creator relationship — agreements are signed directly with you. The roster, trackers & records — yours forever, even after the engagement ends. Merchant-of-record (and provider-of-record where applicable).
Brand fundsCreator commissions, bounties, samples, and free product — paid on performance, direct to creators.
Operator runsSourcing, outreach, vetting, shortlists, onboarding coordination, tracking hygiene, roster maintenance, reporting.
Not includedContent production or editing, paid ad management, legal / claims-approval work, regulatory responsibilities.
07 What the Brand provides at kickoff

Brand-side delays involving approvals, claims, agreements, samples, inventory, or fulfillment may pause the affected workflow; work not dependent on the delayed input continues.

08 Success fee

Charged in addition to the $497 retainer — earned only when a named success event happens (a first paid order or qualified start — not a lead). Shape is flexible: per sale, per acquisition, or a share of the commission pool. Exact figure and attribution window locked in writing before kickoff. Invoiced monthly, net-15. Always separate from creator pay.

If no success fee is agreed in writing, the engagement proceeds retainer-only until one is.

09 Billing & cancellation

$497 billed monthly starting today. The first 30 days are committed; after that, month-to-month — cancel with a single email before the next billing date.

10 First-cohort incentives

If Wave 1 data shows creators consistently declining commission-only terms — specifically because of the brand's newness and lack of social proof, even with best-effort outreach (for example, 500 contacted and 20 interviews completed) — a small upfront or guaranteed payment per creator may be the unlock for the first cohort. Not included in the fee structure; happens only with the Brand's written approval before any funds are committed.

11 What is not promised

This service delivers channel-building work the Operator controls: setup, sourcing, outreach, vetting, onboarding coordination, tracking hygiene, office hours, reporting. It is not a promise of sales, patients, GMV, revenue, ROAS, posting volume, or a fixed number of live creators. Pace depends on brand approvals, creator terms, product/fulfillment, and market response.

 
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