Terms of Service

Effective date: April 16, 2026  ·  Entity: Care Connect Inc. (“CareConnect,” “we,” “us,” “our”)  ·  Contact: daniel@careconnect.com  ·  +1 (424) 900-6810

01Acceptance of These Terms

By visiting careconnectinc.com, booking a meeting through our Cal.com scheduling link, submitting a lead or contact form, or otherwise communicating with CareConnect, you agree to these Terms of Service (“Terms”) and to our Privacy Policy. If you don’t agree, don’t use the site or our services.

02Who We Are & What We Do

Care Connect Inc. is a U.S.-based company that designs and implements AI operations infrastructure for healthcare businesses — including adult day health care centers, home care agencies, clinics, and healthcare groups. Our engagements typically cover workflow mapping, AI agents, automations, marketing systems, and supporting infrastructure.

These Terms cover the pre-sale and general use of our website and communications. The scope, deliverables, fees, and obligations of any paid engagement are set out in a separate written agreement signed by both parties, which controls over these Terms if there’s any conflict related to that engagement.

03Eligibility

You must be at least 18 years old and authorized to act on behalf of your business to book a meeting, submit a form, or enter into any agreement with CareConnect. By using the site or booking a meeting, you represent that you have that authority.

04How Our Process Works

• You reach out. You book a meeting through our scheduling link or submit a form on our site.
• We talk. We run a discovery call, learn your business, and figure out whether we can help.
• We follow up. We may reach out by email, text, or phone with next steps, proposals, or materials relevant to what we discussed.
• If we engage: we send a written proposal and/or master service agreement. Work begins only after that is signed.

05Your Responsibilities

• Provide accurate information about yourself and your business when you book a meeting or submit a form.
• Don’t impersonate anyone else or submit someone else’s information without authority.
• Don’t use the site or our services for anything illegal, harassing, defamatory, deceptive, or that violates a third party’s rights.
• Don’t scrape, reverse engineer, or interfere with the site or its systems.

06Text Messages, Calls, and Email (SMS Terms, TCPA & 10DLC Consent)

By providing your phone number to CareConnect — through our website forms, our Cal.com scheduling link, our Facebook or Instagram lead forms, or verbally during a call — you expressly consent to receive text messages, phone calls (including calls made using autodialed or prerecorded technologies where permitted by law), and emails from CareConnect at the number and email you provided. Consent is not a condition of purchase.

What you’ll receive

• Program type: meeting confirmations and reminders, sales follow-ups on conversations we’ve had, proposal and document delivery, onboarding and account notifications, and occasional updates on services or offers you’ve shown interest in.
• Message frequency: varies based on where you are in our process. Typically a few messages per week at most.
• Message and data rates may apply.

Help & opt-out

• Reply HELP to any text for help, or email daniel@careconnect.com / call +1 (424) 900-6810.
• Reply STOP to any text to cancel SMS at any time. After you text STOP, we’ll send one confirmation message and you will not receive additional SMS from that program.
• To opt out of calls or emails, email daniel@careconnect.com or call +1 (424) 900-6810.

Carriers & privacy

• Supported U.S. carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and most major carriers. Carriers are not liable for delayed or undelivered messages.
• We do not sell or share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for their marketing purposes. The only parties that receive your phone number are CareConnect and the sub-processors we use to deliver our own services to you (for example, our CRM and texting platform). See our Privacy Policy for full detail.

07Intellectual Property

The CareConnect name, logo, website, written content, graphics, frameworks, templates, and software are owned by Care Connect Inc. or its licensors and are protected by copyright, trademark, and other laws. You may view and use the site for your personal and business evaluation. You may not copy, reproduce, modify, distribute, publish, or create derivative works from our materials without our prior written permission.

Intellectual property ownership for any paid engagement (deliverables, code, workflows) is governed by the written agreement for that engagement.

08Prohibited Uses

You agree not to:

• Use the site or our services to transmit unlawful, harassing, defamatory, deceptive, or fraudulent content;
• Submit false, misleading, or impersonated information;
• Interfere with or disrupt the site, servers, or networks;
• Use bots, crawlers, or automated means to access the site without permission;
• Violate applicable federal, state, or local laws, including the TCPA, CAN-SPAM Act, or state privacy laws.

09Third-Party Tools & Links

The site and our messages may link to or rely on third-party tools (for example, Cal.com for scheduling, a proposal tool, a payment processor, or a blog). We don’t control those third parties and aren’t responsible for their content, policies, or practices. Your use of third-party tools is governed by their terms.

10No Professional Advice

Content on the site, on calls, and in sales materials is for informational purposes only and is not medical, legal, financial, regulatory, or tax advice. Always consult a qualified professional before making decisions in those areas. Any AI systems we design are tools that augment your team; they don’t replace professional judgment or clinical decision-making.

11Disclaimer of Warranties

THE SITE AND ANY PRE-ENGAGEMENT COMMUNICATIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WARRANTIES FOR PAID DELIVERABLES (IF ANY) ARE GOVERNED BY THE SIGNED ENGAGEMENT AGREEMENT.

12Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARE CONNECT INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING LOST PROFITS, REVENUE, DATA, OR GOODWILL — ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, OUR COMMUNICATIONS, OR THESE TERMS, EVEN IF WE’VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). LIABILITY UNDER ANY PAID ENGAGEMENT IS GOVERNED BY THE SIGNED AGREEMENT.

13Indemnification

You agree to defend, indemnify, and hold harmless Care Connect Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the site or our communications, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) information you submit to us.

14Dispute Resolution — Binding Arbitration & Class Waiver

Please read this section carefully. It affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to these Terms or the site will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, in Los Angeles County, California, before one neutral arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

You and CareConnect agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Small-claims court actions may be brought individually in lieu of arbitration.

30-day opt-out: You may opt out of this arbitration agreement by sending written notice to daniel@careconnect.com within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you want to opt out.

15Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Except for matters properly brought in arbitration or small-claims court, you consent to the exclusive jurisdiction of the state and federal courts in Los Angeles County, California.

16Changes to These Terms

We may update these Terms from time to time. The “Effective date” above shows the latest version. Material changes will be noted on this page. Continued use of the site or our services after changes take effect means you accept the updated Terms.

17Miscellaneous

• Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and CareConnect regarding the site and pre-engagement communications. Paid engagements are governed by their own signed agreement.
• Severability. If any provision is unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce any right isn’t a waiver of that right.
• Assignment. You may not assign these Terms without our written consent. We may assign them freely.
• Notices. Email us at daniel@careconnect.com.

18Contact Us

This page is for general informational purposes and does not constitute legal advice. Consider consulting counsel to tailor these Terms to your exact services, deliverables, and jurisdictional requirements.